How to Claim Missing American Airlines Miles

One of the most annoying things that can happen in the miles and points game is when you spend the money, take the flight but forget to get credit for your miles. It can be as simple as forgetting to add your frequent flyer number to a flight. Maybe you’re booking through a third-party travel site, or you’re not signed into your frequent flyer account when you book, or you just don’t have one.

Whatever the reason, all is not lost. In most cases, it’s easy to claim your missing airline miles even after your flight.

If it’s American Airlines miles you’re missing, here’s how to claim them retroactively.

Request missing AAdvantage miles

The 13-digit ticket number is printed on your ticket and provided in the booking confirmation email, depending on where you booked your flight. If you don’t have your ticket number, you can get it by calling AAdvantage at 800-433-7300.

If you haven’t yet enrolled in the AAdvantage program, this might be a great time to do it.

You can submit your mileage request as long as at least three days have passed after the end of the flight. It can take up to 10 days to credit miles on an American Airlines flight. Remember that you can receive AAdvantage miles for flights flown on partner airlines. Mileage credit for partner airline flights may take up to 30 days to appear.

The bottom line

If you forgot to enter your AAdvantage number when booking your ticket, all is not lost. Submit the online form or contact AA Customer Service to have your miles credited to your account.

Frequently Asked Questions

Your ticket number can be found on your confirmation email and receipt, airport receipt, printed boarding pass or on your credit card statement. The ticket number is 13 characters long and also includes the airline code. The last 10 digits represent the ticket number.

If you do not see any miles credited to your account and it has been at least three days since you completed your trip, you can submit a request to claim the missing miles at aa.com. You will need your AAdvantage number and 13-digit ticket number.

The check-in locator, confirmation or reservation code is a six-character code included in your confirmation email and boarding pass. This is different from your ticket number. The ticket number is 13 characters long and also includes the airline code. The last 10 digits represent the ticket number.

The airline code is the first three digits of your ticket number, which you will find on your confirmation email, your receipt provided at the airport, or your credit card statement.

It can take up to 10 days for American Airlines flights and up to 30 days for partner airline flights.

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