WhatsApp Pay will display your legal name to mitigate UPI fraud

WhatsApp informs users that it will now display their legal name for every transaction they make on WhatsApp Pay. The name displayed will be the same as your bank account.

In a posted FAQ, WhatsApp said the requirement is defined by NPCI and designed to mitigate fraud in the UPI payment system. “WhatsApp uses the phone number associated with your account to identify your bank account through UPI. The name associated with your bank account is the name that will be shared,” the company said in an FAQ.

The notification that is pushed by the Meta-owned chat platform contains a link to an FAQ page that explains the legal name requirement.

It should be noted that WhatsApp users have the choice to choose any name with the 25 character limit and use it on the app. Several users even use emojis as names.

It comes as WhatsApp received clearance from the National Payments Corporation of India (NPCI) to expand its user base on WhatsApp Pay to 100 million from 40 million. This gave the messaging platform a certain threshold to start building products and marketing the service to consumers.

Following the NPCI clearance, WhatsApp will be able to add 60 million users to its UPI service and take on giant payment rivals such as Walmart-backed PhonePe and Google Pay, which drive the majority of transactions that occur on UPI. However, the NPCI ensured that WhatsApp’s ability to bend the rules of the game is limited given that the messaging app has over 500 million users and allow it to offer UPI service to all users. both could have an impact on competition.

Meanwhile, the company also announced offering three cashbacks of Rs 11 each for the first three payments made to different contacts using UPI on its app.

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